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Do you agree with Twosisters The Label's TrustScore? 1 review AU 9 hours ago Verified Returns Policy Only giving store credit upon the return of products that do not fit correctly is a horrible idea. Definitely my new favorite place to buy sweatshirts! Ordered twice, received wrong item twice and they take ages to contact. I spoke to The Label People on the phone for 5 mins describing what I needed (font, colour, size etc.) I contacted Label People desperately trying to find someone that could create stickers for my new business, no one online seemed to do hot foil in the colour I wanted except this company. Get The Label Reviews | Read Customer Service Reviews of - Trustpilot Now theyre saying they need more proof. Purse wasn't like photo, returning the package would have been 300 dollars and so I had to file a dispute with paypal to get my refund back. Reve the Label Silk Sienna Dress | Lyst Hello, I am sorry to hear about the issue with your order. The polo shirt was perfect the jeans was a different size to what I ordered and I would like my money back for them, Easy to order as usual i order all the time and always good service any problems they sort it straight away i would recommend you get the return label if you are not sure about size or if you like it. Please return the item for us to process a full refund. . If you didnt receive any replies after 24 hours, please kindly check your spam & promotion inbox just to be sure. Read Customer Service Reviews of thereformation.com - Trustpilot Amazing service and quality of products. The website did tell me I would get my item in 5-8 days and it came almost 3 weeks later. It is the 26th of April now, when I am eriting the review, and the bag did not arrive and the they have not refunded me yet.Just because of this, I do not recommend this website. Shame on you! I regret buying anything from this store. NOT WORTH IT. Shipping was ideal and cute packaging. Unfortunately we are not able to resend for free base on word of mouth of package is lost without any proper proof. You have to post a photo with your explanation (you have to convert the file beforehand because a regular photo from your smartphone will be too large to upload) and then they have to review your return request before you are given the shipping label to return. Trustpilot's review labels - Trustpilot Help Center We use dedicated people and clever technology to safeguard our platform. Was apprehensive of using this company. Read Customer Service Reviews of revethelabel.co.uk - Trustpilot This is actually my first time buying from The Label, I've been eyeing to buy something from The Label for awhile so I finally pulled the trigger because of the Black Friday sale. Here are 8 tips for writing great reviews. We have provided you a copy of the shipping waybill to verify the shipping address is correct & has been posted to the correct address. I had several questions and the customer service team answered every single one professionally, politely and in a timely manner. I was expecting my order to ship within 4 to 8 business days like the website said but it has not. Bought Lacoste Carnaby Evo trainers at a fantastic price. Ive recently purchased 4 items and the fit for items is whacky. We also ensure all reviews are published without moderation. 2023 Trustpilot, Inc. All rights reserved. Any response is an attempt to patronize the customer and end the discussion. I bought a small sized skirt that was too small so I bought a medium and it is a little too big. Beautiful outfit and material, Hi Emily,Thank you for your review! Great company and product couldnt recommend more. Looking into this I can see your return arrived to us on 22/5. I just received the shoes back with a poorly written letter. Discover Reve The Label influencer marketing at The Handbook. The dress was advertised as slightly sheer and fully lined it arrived and was completely see through and not lined at all. I am so glad to hear this! Looking into this I can see our Quality Control Team inspected your return but rejected it due to no manufacturer's fault being found. Anyone can write a Trustpilot review. !Cant wait to Runaway with you again soon.We love to see you wearing Runaway so please tag us @runawaythelabel.RW x. Nothing that concerned me around drop shipping however one of the items was too small and overall wasnt flattering. They have my money, and my items which I have sent back! They haven't refunded my money yet either. Returned the order and opened a dispute via PayPal. I love my new sweater. this smells an awful lot like a scam. Wish there was a bit of a warning before I went ahead about bought something. Took an extended period of time to receive them. Awful, cheap shein quality items that are not worth the 100+ price tag. I requested a full refund immediately, to which they offered me to keep the bags and refund me only 30%, so that we can save on CO2 emissions. Great Customer Service.George took my rough sketch of an idea into a fully designed and printed product. You guys rock!! My experience was very good. My DHL tracking number wouldnt work. Buyers Beware! Mars team are always on hand to help with anything and even did a click and collect option with the delivery delays and strikes! I ordered giving the chance to what I considered a small company to support the idea. A member of our Customer Service Team will be in touch with you very soon. But unfortunately one sleeve of the blouse is wider then the other.. So overall quality of items felt good! DO NOT PAY for expedited shipping. Hello, I am sorry to hear about the issue with your order. 5 reviews GB 30 Jan 2023 Hit and miss I have ordered several dresses from Reve, some are great (Juliette and River) but others not so much. I clearly explained to them that it came to me like this. However its now June 13 and I havent received any tracking information. I read the 48 hour processing time on their website which should have been fine but the delivery took over a week. 2023 Trustpilot A/S. They sent a fake DHL routing number and when I emailed them, they said it would take "several days" for a "redirect" tracking number to generate. Hey MarinaThank you for taking the time to share your experience with us at Runaway The Label and Im very sorry to hear about your experience. XXL *Products are supplied from different stores depending on sizing and stock, the sizing conventions may differ depending on the store. I ordered from this site before on 31.12.2022. and the only notice I received is that they received the order, but nothing ever since, the customer sevice is a scam and when I claimed a refund they seemingy allowed it, but Paypal couldnt claim the money from them. Love you guys. Maddison Ellen - CEO and Founder - Reve the Label | LinkedIn 3. 10 US. Due to the high demand for returns at this moment, please allow 7-10 days for your return to be processed once we receive it back. REVE THE LABEL (@revethelabel) Instagram photos and videos The reviewer was not invited by the business. Nothing to say sorry they just expect their items back and me to sit waiting for a refund. Stay away. Literally one of the worst brands Ive dealt with! No surprise, refunds do NOT include the shipping costs! Dress did not arrive for a month and I messaged them, they said order was impacted by glitch and has not been sent, very disappointing that they left it up to the customer to follow up, dress arrived after event and I had to wear a different outfit, Hi Georgia,Thank you for leaving a honest review!I am so sorry for the inconvenience this has caused you!We apologise that your order was missed!We are doing our best to implement new dispatch processes to ensure something like this can't happen again!KindestRW x. Find out how we combat fake reviews. Hi Athinouli,Thank you for your review! I've been searching the market for the right product and found the label people's labesl highly competitive price wise. definitely recommend.Thank You. When I reached out to the brand for a refund, as I have the right to do as a consumer when something doesnt appear as it should, I was told no because there was no faults. T shirts are a birthday gift but look well worth the money. Here are 8 tips for writing great reviews. Learn the meaning behind our review labels in this article. Here are 8 tips for writing great reviews. After only 5 outings (approx 50 miles use) the fabric was already worn around the toes. In conclusion I had a very mediocre, nerve-racking experience. Im shocked by the other reviews of this company as I had a really good experience. Although It came sooo small- (I did measure myself but maybe I dont know how to do it properly), thank god it came with a lot of fabric to let out. You are fine if you end up liking your purchase, but if not, you are met with a HUGE headache trying to get a refund. In addition the return process is lengthy. I've been waiting almost one month for my order. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Get The Label Reviews | Read Customer Service Reviews of - Trustpilot Essentially no returns. They fit perfectly and look great! See buying option. Even though I only received two of my four items in the initial package, I am giving 5 stars because the customer service was outstandingand I love my boots. Read 1 more review about The Label People. We do apologise for the inconvenience. And the items have such nice quality material and fit PERFECTLY!!! Such an unethical "company" it should be immediately closed. Prompt delivery. We use dedicated people and clever technology to safeguard our platform. Women's Juliette Dress. Customer Service is beyond bad. Business profile pages and review labels. XL. GB. Fast and efficient service .kept informed throughout .Just a shame there's no free delivery and the item wasn't suitable so had to pay to return. If you could, please email us at sales@runawaythelabel.com with your name, order number and email, so I can investigate this for you. I contacted them abd they asked me to wait. Trustpilot Consumer Warnings and Alerts. Not only did they arrive in time, but they were perfect! The China comments are not valid. In the Fashion Accessories Store category. Im lost here. So I decided to fill out a returns form, send it back and paid for out my own money. Love the quality and the fit , the only problem I have , is the straps , if there made adjustable it would be better because the straps that come on the dress are too stretchy and keep sliding off . So if you have english emails, you"ll have to change the word . There is nothing in my spam from them either.I explained to them that the SELLER has to speak to fedex and they would not acknowledge. Mars is honestly my fave brand and has been for years, Ive ordered a number of things and the most recent is a black diamond cup dress, worn it 3 times now, and last night for NYE best quality really does make you feel incredible! Cheaply made items that are fake. Do not buy from this company. With that, you just have to select the label Trustpilot in Zapier when you select your account. Return policy is pretty crap considering dont offer refunds and then are required to pay for postage back to return for store credit. Highly recommend. Horrible service! I ordered trousers and a top. Here are 8 tips for writing great reviews. People working for this company should be ashamed of themselves!!! Get The Label. This company is not trustable. This website is a scam. Very happy and would not hesitate to use again. Worst company ever. Here are 8 tips for writing great reviews. - Organizing and attending events, acting as an ambassador for the company. Thank you Label People, I will most certainly be returning when I need more stickers. I bought a skirt and they sent me the hideous hoodie. Money Grabbers.Placed an order for 2 cargo trousers and paid 9.99 for next day Saturday delivery. (Be sure to check all folders, as some responses went to my inbox and some went to my promotions folder). They sent me 2/3 of my order, and when I was asked to show the receipt, they said that the receipt showed three shirts even though I only received two. Replies to negative reviews in < 24 hours. Took over 3 days to dispatch my dress on express shipping, the dress turned out to not be a nice as it looks on the site. Almost two months after my original purchase and I am still fighting with them trying to get my money back. Only to then find out that this store only excepts returns for store credit. According to the poor onsite tracking my order has only now made it's way to the netherlands?! Hello, I am sorry to hear about the issue with your order. Aug 2015 - Oct 20153 months. Especially for dresses that are designed for one specific body type. They finally arrived after I had to get the postmaster general involved. Hi Courtney,Thank you for your lovely review! Went to return and of course they 1 require photos for your return, 2 you only have 7 days to make a return, and 3 its ONLY store credit. Will be back to order more in the future. Their communication is ridiculous. Due to the high demand for returns at this moment, please allow 7-10 days for your return to be processed once we receive it back. I am so sorry to hear this!Our returns policy is stated on our website! Anyone can write a Trustpilot review. Verification can help ensure real people write reviews about real companies. I think its only fair what we asking. I purchased a pair of Saucony Triumph running shoes from GetTheLabel. The service offered is excellent, however the quality of the labels, seems to have dropped. Shipping might be a little confusing at first but you just have to be patient, overall amazing shop and amazing customer support I definitely would buy from here again, LOOKS EXACTLY AS THE PICTURE POSTED, VERY GOOD QUALITY, I WOULD RECOMMEND AND FITS WELL, A LITTLE CLOSE, SO SIZE UP FOR A COMFORTABLE FITBUT HIGHLY RECOMMEND . I ordered this for an event in early June and have now asked for my money back several times but they refuse to do so because its on its way. I highly recommend this company! The polo shirt was perfect the jeans was a different size to what I ordered and I would like my money back for them, Easy to order as usual i order all the time and always good service any problems they sort it straight away i would recommend you get the return label if you are not sure about size or if you like it. I requested a refund due to the product not being true to the description (might as well have been a wish purchase, expectations vs reality), three times and they refused a refund and provided me with a voucher which I reluctantly used in the vain hope it was a once off occasion, and to my disdain I received more vile quality pieces. Like everyone else on here, I received a fake tracking number on multiple occasions. Contacted them multiple times via email and IG to correct their mistake and Ive had no response. Will definitely be using Get the Label in future! Terrible service. 8 days later I received a single dress that I paid an extra $11 to receive through 2nd day air. We are glad to hear that you are happy with your order from T.A.S. I was disappointed, Hands down the worst company I have ever usedOrdered a dress which was 70 got delivered a small Lycra skirtI wanted the dress so re-ordered it and returned the skirt Ive now been charged for 2 dresses and a Lycra black skirt which Ive returned Ive explained this to them numerous times have postage and emails proof and receipts Ive now just been refunded for the postage thats it!! Yet they keep the items on the site saying 'sold out'. Business profile pages and review labels - Trustpilot Help Center They posted a sample straight away, it was just what I was after. Verification can help ensure real people write reviews about real companies. VM. Its a FRAUD and SCAM. Tried a simple lighter test on the leather and the boots melted - leather doesnt melt. They charged me $28 on the shipping, been three weeks now I have not received my order. 10 US / L. Select a size. . Ive placed several large orders with The Label People in the past few months for the engineering company I work for and George is always really helpful, quick to respond and prompt with delivery. I'm very disappointed. Get The Label. My expectations on what the quality of the bag will be are low. Daily new items are listed giving you a wider choice. No issue in the sale process and happy to use again.Negative was being sent a defective item and still having to pay to return the said item. I will be pursuing legal action for this matter, not because of the sum spent, but I want the site taked down so that nobody else has to have the same experience!!! Twosisters The Label Reviews | Read Customer Service - Trustpilot I required customised labels for my business and at times quite urgently. Yellow The Label has extremely long shipping times, difficulty receiving service and products definitely come from Aliexpress China!! Dato for oplevelse: 21. oktober 2022. Verification can help ensure real people write reviews about real companies. Tried a simple lighter test on the leather and the boots melted - leather doesnt melt. Women's Green Sienna Dress. The UK Supplier of Stocked and Custom Printed Labels, Signs and Tags. They say its on its way to me but the tracking says order has been made but doesnt say its been dispatched. Best gear at top prices and never an issue with delivery, Refunded my money ,with no hassle, just have to try order proper size, Great products at fantaatic prices eaay to order delivery fast. Bad customer service and quality of clothing is bare minimum, could go to a shop and pa half the price for the clothes you are buying on here. Ive emailed the customer service team 5 times, Ive messaged them on Twitter as well as on Instagram and Ive no received a single response although theyre constantly posting on Instagram and Twitter and the owner who is Arianna Ajitar is currently living her best life on a yacht in Barbados! 10 US. He went out of his way to create various electrical RCD & inspection labels in our company colour scheme; these were not advertised on the website, but after a quick no worries we can sort that email and a little jiggery pokery with the artwork on our advertising labels, hey presto they arrived on our doorstep.Thanks guys! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I am still awaiting a refund from 150 worth of clothes I sent back recorded so I have a proof of delivery and no one is acknowledging my email. Nothing that concerned me around drop shipping however one of the items was too small and overall wasn't flattering. I ordered 1 pair of boots that cost $167. I was very surprised! I bougth a bag from them maybe 2021 december, or fall of 2021 can't remember exactly.The bag arrived deccent quality, wasn't expecting much though, I still use it and i like that bag.Upon this experience i ordered two more bags and a wallet this spring (2022). They are not authentic which was not mentioned in the advertisement nor are they a size 9/39. Customer service was even more rude when responding and eventually just stopped emailing. Just like one of the other reviewers one of the items I purchased was much too small and very unflattering. It goes against our guidelines to offer incentives for reviews. No one gets back to you Ive tried everything. I will continue to shop at i the label due to the service and amazing shoes. We use dedicated people and clever technology to safeguard our platform. Then it comes and doesnt fit so paid 3.99 for delivery for an item I dont have as I returned which turns out they arent free returns so almost 10 down! I had high expectations as I've been following the MTL Instagram for a while now. Despite returning these with an explanation (and also that I have had previous versions of this show that have lasted much longer) they refused to accept fault and refund. Just a heads up - vaguely frustrating. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I will definitely shop this site again. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The customer service agent spoke to me like I was dumb and worded the email very unprofessional. A bit problematic thing is that it is shipped directly from China, so the whole vegan and sustainable bags from Amsterdam is put to question. They dont pick up the phone, answer to the emails or messages on social media. Hello!Thank you for your review Esther. Brands are ripped off on China websites all the time. Wasn't sure since an ad got me to their site, but they're legitimate. 4 US. I have spoke with several agents from the shipping company both on the phone and in person and they have reassured me that the seller must be the one filing the claims and returning me my money.

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