do you spain car hire complaints28 May do you spain car hire complaints
i have now recommended this company to several friends and i am using them again on my next trip to Barcelona at the end of May. Do others have similar experience, and is there a way to obtain redress through English small claims court? This is the same with all rental companies.In case the model you have chosen is not available, the rental company will deliver a car of the same size and conditions or, in case of non-availability, of superior conditions.Regards, Andreea. They . I hope this answers your questions. If you want to see how Do You Spain measures up to its rivals, read our best and worst car hire brokers page. Service 68 Value 66 Shipping 40 No way it would be 3 categories above the cabriolet as the front office man told. the price jumped by approximately 30 Euros when i changed the drop off to 30 minutes later. Regarding booking for your daughter just ring them up. On the other hand, I am going through work with her, thanks to you. I book car hire on a full/full fuel basis, which is an unrestricted option with DoYouSpain. How to spot a fake, fraudulent or scam website. We had already paid in full via our credit card before we travelled. Hi, I see we are already in contact with you regarding this matter. These include a large range of companies from big operators such as Hertz and Avis to small independents. Yes they do. She wanted to give her the comfort that a person like that needs and I couldn't. Do You Spain Car Hire - misleading advertising & overcharges 10 years ago Save BEWARE if booking with doyouspain.com for care hire. 10/10 By clicking a link you are consenting to this. . I took the enhanced fully comprehensive dys insurance. I made a car rental reservation for our holiday with DouYouSpain because of their promise on the website: "Lowest Price - Guaranteed: From the day you order until the day of your trip, we'll beat any other quote you receive". verdict Do You Spain provides a poor service with plenty of room for improvement. Take a drive to Malaga, Alicante, Majorca . Thank you for taking away the frustration in renting a vehicle in Europe. Also easy web site to navigate and complete transaction with. BEWARE if booking with doyouspain.com for care hire. written by Visit doyouspain.com Do You Spain customer ratings However, I would like to see all my selected options appear on my voucher. Chose HirecarsinSpain after reading their reviews, with the knowledge that there was a contact in the UK if things went pear-shaped. don't worry, no payment is taken. Martin presonaly helped to sort this out and we were not charged. Merry Christmas. Will Goldcar accept the extra insurance if booked through doyouspain. I have been using DIY insurance through Insurance4CarHire for years, in Europe, USA and South Africa, including from RecordGo in Majorca. Regards Martin Hire Cars in Spain. At Barcelona and Girona I use InterRent, they are in the terminal, I always select Full/Full on fuel as they don't sneak in a fuel admin charge unlike many of the others and on return you usually get email confirmation with bill summary within 24 hours. On arrival you will be asked to prepay a full tank and return the car empty as we are not able to refund money for unused fuel. As such, you're entitled to claim back what you've already paid to the hire company. Hi JohnThank you so much for a glowing review, we really appreciate it and look forward to helping you out with car hire in the future.RegardsMartinHire Cars in Spain. Spain Car Hire | Cheap prices from 3/day | Enjoy Travel The subject of fuel in the car, an the various policies of different companies in respect of 'full/full' 'full/empty' are annoying. How do I complain about poor garage service? It means that if there is a problem, you have to pay in the meantime and Do You Spain should pay you later, once the matter is settled. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I want to return my goods, what are my rights? I booked a car then 3 - 4 weeks later found the same car at half the price. Shorts podcast: exploring Costa Rica, The cheapest Greek islands for a holiday are also the best, Costa Barcelona is the cheapest destination for all-inclusive break this summer, 11 exciting new flight routes for summer 2023, Why it could cost 17.50 to drop a loved one at Heathrow this summer. We arrived at the Malaga Railway office and paid with our credit card. If your complaint has not been resolved, you can then turn to one of a handful of organisations who have codes of conduct for members and aim to resolve disputes with customers. This is the version of our website addressed to speakers of English in United Kingdom. Which? The benefit is that they dont block the security, which may be as much as 2000, off your credit card and I have no worries as I am fully insured. I would NEVER, EVER use them again. Much of the criticism we heard was directed towards the actual hire car companies, which suggests that Do You Spain doesnt do a great job of vetting the firms it uses. I will never be using these ever again As some else stated the Insurance was pushed at every stage to buy theres or put a deposit down of over 1000+ and extra for there CDW and no refund if you dont use them it wasnt the cheapest Best to to direct to the companys at the airports/ports I ended up paying less than half what they wanted me to finally pay, Good afternoon, When you pick up the car at the local office, the rental company will offer you two options. 99.68%; 0.21%; 0.11%; And why can't Avis pass on the details of the authorities so WE can contact them? A brief email to Martin yesterday was all that was necessary and today I have the new Hire Contract docs. Doyouspain advertise 'no excess' but Firefly demand 400 euro excess. Letter to ask for a faulty item to be repaired or replaced, Letter to request compensation for cancelled flights, Letter to report a problem with something bought on credit card, Denied Boarding EU Regulation (Regulation 261/2004 EC). Order has allocated to you. Anyone can write a Trustpilot review. You can contact us on +34 964830995 or by email (help@doyouspain.com) including the word TRUSTPILOT in the subject and we will be happy to help you.Best regards, Andreea. Son inhumanos, vine a Espaa con mi Madre minusvalida a unos procedimientos mdicos de Ella queria darle el comfort que una persona asi necesita y no he podido. Do You Spain Car Hire - misleading advertising & overcharges Almost all hirer's will charge you a deposit if you decline to take their insurance (but not all, solmar and sixt were exceptions last time I used them). Hope that answer your question, we have always used DoyouSpain and find them very good once you go by their rules, credit card is the best option overall. It will only deal with complaints about member companies. They left me stranded at Palma Airport on a rental I made on the 6th of May 2013 on line with full insurance provided on an specified type of (ta && ta.queueForLoad ? It depends on whether you have bought the DoYouSpain insurance OR the insurance from the car rental company. When we complained they simply shrugged their shoulders. Full refunds are normally given for 3 day hire - However Goldcar also try charge for Diesel vehicles as an extra, they don't refund the V.A.T. Car dates and insurance rearranged. On arrival to collect the car at Paphos airpor Europcar informed us that they did not even own a 9-seater! Cheap Car Hire in Spain | DoYouSpain I don't know what prompted Goldcar to give a credit unless it is new legislation by the Spanish government. As ever, everything was as it should've been, including vehicle type, pick-up details, premium and fuel policy. DYS are just agents. The rates are very competetive are they are now our go to booking agents. IF you bought the car rental company insurance then NO, you don't need to pay the 900 deposit BUT if you bought the insurance via DoYouSpain or have your own excess insurance policy (the cheapest method), then you have to pay the charge. ( The real proof of the pudding will be when I get my holiday car later on though !). written by I continue to use DoYouSpain, they are no frills but efficient, no hidden charges and you can amend/ cancel for free. I would recommend. Great Service from these guys. The service is spot on and Martin and Gordon are very helpful if you have any queries or advice. Recommended Provider Zest Car Rental is likely to offer a much better all-round experience. Win win. on 25/04/2023. Hope this answers your question, I will recommend this site in a jiff!!! I will never be using these ever again As some else stated the Insurance was pushed at every stage to buy theres or put a deposit down of over 1000+ and extra for there CDW and no refund if you dont use them it wasnt the cheapest Best to to direct to the companys at the airports/ports I ended up paying less than half what they wanted me to finally pay, Good afternoon, When you pick up the car at the local office, the rental company will offer you two options. Do You Spain Car Hire - misleading advertising & overcharges Report all scratches and bumps get rental car insurance in UK cost something like 40. No they are just an agency who put you in touch with various car hire company's. By Joey Tyson It's an all too familiar story. Young driver supplement(21-25): 4.50eur/day, max.54eur. If you do not wish to take it you will be asked to leave a deposit (600eur) which is refunded when the vehicle is returned. Good advice is to clearly ask by pick-up what there polecy is towards fuel. Being a frequent visitor to Spain I have has do many bad experiences renting cars I hated going through the process have expecting to be scammed. Have always been satisfied with service and price write a review Was this review helpful? The answer to both questions is yes. Spain car hire Search hundreds of car hire sites at once for car hire deals in Spain Same drop-off Wed 31/5 Midday Wed 7/6 Midday Find cars Driver's age: 26-65 Other Cheap car hire in Spain 2 Adults, 2 Bags View Deal 4 Adults, 2 Bags View Deal 5 Adults, 3 Bags View Deal 5 Adults, 3 Bags View Deal 2 Adults, 2 Bags View Deal 5 Adults, 2 Bags Have tried to get my money back but DYS refused to reply my emails. On arrival I was request to pay the rental again and to take the insurance when I refused I was told to contact Do You Spain.
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